People Supporting People. Businesses Supporting Growth.​

William Hollins​

Director of Business Development​

William Hollins leads business development efforts at Virtual Edge Assistance, helping organizations identify opportunities to improve efficiency, expand capacity, and reduce operational pressure through strategic outsourcing.
Working directly with business owners, executives, and organizational leaders, William helps prospective clients evaluate their workforce needs and determine where virtual staffing and BPO solutions can provide the greatest value.
His role is centered on building relationships, understanding each organization’s challenges, and developing solutions designed around its goals rather than offering a one-size-fits-all staffing model.

Salvador Velasco​

Director of Workforce Operations

Salvador Velasco oversees workforce operations for Virtual Edge Assistance, helping ensure our professionals are prepared, supported, and aligned with the expectations of the organizations they serve.
From workforce coordination and operational processes to performance and service delivery, Salvador plays an important role in maintaining the consistency and reliability behind VEA’s outsourcing model.
His work helps bridge the relationship between our clients and our workforce, creating an environment where virtual professionals can operate as an effective extension of the client’s team.

Sergio Palacios​

Executive Assistant

Sergio Palacios supports executive and organizational operations at Virtual Edge Assistance, helping coordinate communications, administrative priorities, scheduling, and other essential business functions.
His role reflects one of the core principles behind VEA’s virtual assistant model: reliable administrative support can give executives and business leaders more time to focus on strategy, relationships, and growth.

Martin Velasco

Business Operation Assistant

Martin Velasco supports the day-to-day business operations that help Virtual Edge Assistance deliver organized and responsive service to its clients.
Working across administrative and operational functions, Martin assists with internal workflows, coordination, documentation, and business support activities that help keep VEA’s operations moving efficiently.
Great outsourcing starts with great people.
At Virtual Edge Assistance, our team brings together business development, workforce operations, executive support, and business operations expertise to create outsourcing solutions that work for real organizations.
Our approach to Business Process Outsourcing (BPO) goes beyond filling positions. We work to understand how our clients operate, identify where additional support can make the greatest impact, and build teams that integrate into their organizations.
From the first conversation through onboarding and ongoing operations, our team is committed to delivering responsive, professional, and dependable support.
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Built Around Your Business

Virtual Edge Assistance believes successful outsourcing requires more than connecting a company with remote talent.
It requires communication, accountability, training, operational support, and people who understand the client’s objectives.
That philosophy guides our team every day.
Whether we’re supporting a growing business, nonprofit organization, accounting firm, healthcare organization, real estate company, or customer service operation, our objective remains the same:
Help organizations operate more efficiently by giving their people the support they need to focus on what matters most.
Discover the Virtual Edge
Learn how our BPO and virtual staffing solutions can strengthen your organization.
 
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